Frequently Asked Questions
What about this famous one hour minimum charge?
El Cheapo's fabled one-hour minimum charge includes the aformentioned friendly moving crew, a vehicle, and the tools necessary to move you safely and efficiently, plus basic insurance coverage!
How does El Cheapo calculate charges after the one hour minimum?
Small apartment dwellers take note: El Cheapo is the only moving company we know of that charges by the quarter hour after a one hour minimum with no additional or hidden charges.
Are there any additional or hidden charges? Do you charge travel time?
All charges are listed on your copy of the contract, which will be presented to you at the beginning and again at the end of the move. Moves in Toronto normally include our famous one hour minimum charge, additional charges by the quarter hour, and HST. For local moves, there is a $58.00 charge to cover local travel. Charges by the clock begin when the movers arrive at your residence and continue through the loading of the truck, the drive to your new home, and unloading in your new home. Moves outside of downtown Toronto may include additional travel time and/or gas charges. Check with us for full details.
Are your rates different at different times of the month?
Our rates vary based on the number of moves booked for a given day. Book ahead to make sure you get the lowest price on busy days like the end of the month!
Do you have any non-profit, charitable, social assistance, seniors or student discounts?
Will you move my (sofa, bookcase, mattress) only?
Give us a call to find out about our special pricing for single item moves!
Do you carry insurance?
Our prices normally include coverage of your goods in transit at a level of 60 cents per pound remuneration for lost or damaged goods. Enhanced coverage (up to a total of $25,000) is also available.