Just a sample of the comments from our customers on their “El Cheapo” experience.
From time to time we post new selections from our daily emails. Many are from loyal repeat customers.
Reviews and Comments
Zara Hemmings
15:51 29 Jan 22
If I could give 10 stars for our experience today, I would. Our movers, Logan, Solomon, and Dwayne, were so friendly... and professional, and incredibly fast and efficient.I’ve never had such great movers in all my many moves. They navigated a difficult move in -30 degree weather, and had a smile on their faces as they did it. They creatively solved some issues that I thought would mean us having to break something to make it fit through, but they went above and beyond to figure it out.I’ve had other great moves with El Cheapo, but today was by far the best. I would book El Cheapo again in a second, and would recommend them just as quickly. They made a stressful situation totally stress free. Thanks guys!read more
M Acorn
18:30 27 Jan 22
I have used El Cheapo Movers to move multiple times. I used them for just one couch because I didn't feel like taking... it up the stairs, and the movers were pros about the narrow staircase. It definitely is something I wanted to leave to the professionals!I have also booked a move with them for my one bedroom condo. The building management is strict about elevator timings, and El Cheapo came within the time they promised. It went smoothly and I was glad.I had envisioned so many possible things that could go wrong because I find moving to be incredibly stressful. I have met different movers working there, but all of them have been relaxed and friendly which eased my mind.If I have to move again, which I hope that I don't anytime soon! I will definitely be booking El Cheapo. They are the best movers in Toronto!read more
Shezereh Hussain
02:50 07 Jan 22
I had a great experience! My brother recommended their service and I was not disappointed at all. I had a lot of stuff... to move and I had two very helpful movers [Ben and Leo] who were so kind, efficient and organized with everything. Would use this service again, highly recommend!read more
Meghan T
21:59 06 Jan 22
Knew I was taking a chance with them since I’ve heard horror stories, but did it anyways. Let’s just say, lesson... learned. They were so rude, careless, and unprofessional. It was such an incredibly disappointing experience during an already stressful time, a move. Completely not worth it. The main guy was one of the most unpleasant people I’ve had to interact with and wasn’t willing to provide any level of customer service whatsoever. The careless ways these guys were taking my boxes, resulted in the breakage of a few items (items were packed appropriately). If you do choose to go with El Cheapo do make sure the list of items you give them is EXACTLY on point, not a box under, or they literally will refuse to take an extra box or two (even if you offer to carry it to their truck yourself!!!). Also make sure that there is not even one single loose item hanging out in any of your drawers or they will also refuse (rudely) to take the item. Not only that, they leaked oil from the truck all over my driveway and the cost was also twice as much as quoted. My father even had to offer them extra CASH on the side just so they would take the extra COUPLE of boxes. A major RIP OFF if I’ve ever seen one.read more
Jan Wyman
16:02 11 Dec 21
El Cheapo moved me from Toronto to Port Hope last week. Logan, Dwayne and Jake were the crew. They were so great: on... time, careful with things, organized, friendly, worked quickly.The office experience was also very good. I will be recommending El Cheapo to friendsread more
Alexandria Renoir
17:35 10 Dec 21
I've been toying with writing this review for a while now. In doing so I am foregoing my claim settlement with El... Cheapo for damage done to my furniture in the move. I believe the reviews of this company are artificially inflated due to their absolutely unreasonable release policy. If El Cheapo damages something in your move, and you wish to be compensated for it, you must sign off on a disclosure indicating you will not publicly denounce the company before they release the funds [photo attached]. El Cheapo holds customers hostage with this policy and most definitely impacts the number of negative reviews that appear for their company.The good: the movers were very friendly, the move was affordableThe bad: basically everything else. Walls scuffed, ceilings damaged, furniture broken. Had it not been for their predatory release policy I probably would have given a 3 star review. Overall the move was OK but I'm sure a lot of negative experiences are not being reflected publicly.read more
Jo Proulx
19:41 26 Nov 21
Exceptional Service.The three-specialist crew was on time and processed the move very professionally. They tackled... every issue with grace and efficiency. I high recommend them. They are trustworthy and hard-working.Thank you again.read more
Jenn Press (JP)
13:26 18 Nov 21
I have used El Cheapo Movers three times and I have never been disappointed with them! Every moving team I have dealt... with have been professional, fast and went above and beyond what was expected! - They even set up our bed before they left! - I recommend them without reservation!read more
Victor Assivero
20:16 11 Nov 21
Full disclosure: our daughter works for the company.That said, if you knew us you would know that does not matter... because we do not play when it comes to our money. Using this company was money well spent and we would readily use them again and/or recommend them to friends and family. They were punctual, courteous and VERY careful with the set of antiques/family treasure we asked them to move. Everything was wrapped up for safety and was carried out, transported and place in the new location without incident.A special shout out to our movers, Dwayne and Logan, who are a credit and shining example on how to "git er dun". And to our daughter Ti-Ana who made sure her parents' anxieties never manifested because everything was in excellent hands. Kudos all around.read more
Al Mac (Al Mac, SparkSports)
18:57 31 Oct 21
Honestly, if I could give 10 stars I would. Easily the best movers in Toronto, and it's not even comparable. Friendly... people that show up and make what you think will be a stress filled day, into a piece of cake. Worth every single penny you spend. Don't bother calling anyone else.read more
Ryan Downey
19:14 12 Oct 21
This was our second time using El Cheapo, and let me tell you we were not disappointed! Each time we’ve used them... they’ve been efficient, kind, polite, and caring about our stuff; it was as if they were moving their own stuff into their new apartment! This time around we had Logan and D’Wayne. Those guys are simply awesome! They went above and beyond; taking apart furniture that didn’t quite fit down the stairs, and placing everything where we needed it in the new place. These guys deserve a raise! They are simply unreal at their jobs. Not only that, they were super friendly throughout the entire process. Just a perfect experience!read more
Hersh Kline
01:39 14 Sep 21
My daughter bought some furniture on FB marketplace and we hired El Cheapo to help move it. They arrived within the... agreed upon time, and were friendly and efficient. I didn't have the proper tools to assemble the bed, and they would have helped but also didn't have the tools; however, they actually laid it out and gave me very clear instructions.A few small parts did not arrive with the shipment, and I didn't discover this 'til after they had gone. This is where they really shone: Khyber in the office got his crew to check the truck twice when it returned, they found the missing parts, and dropped them off the next day.All in all, they were great and I would recommend them.read more
Dev Bharat
16:30 07 Aug 21
Bruce, Brian C and Rishi did an excellent job moving us to our new place. It was not an easy move and they did it... quickly and efficiently with a friendly service. Great work!read more
Stephanie Brown
19:52 05 Aug 21
This is my third time using El Cheapo Movers. They’re experienced at a very reasonable price. I’m thankful for working... with VJ, Kevin and Denzil. They were punctual, courteous, and friendly, exceeding expectations. El Cheapo made is easy to arrange everything and the crew took great care of my belongings. Excellent communication with both the office and crew. Extremely satisfied with their services and would highly recommend them. Thank you very much Denzil and team!read more
jimmy koumis
16:43 16 May 21
I just completed a move using El Cheapo. Two young gentlemen completed the move. Eric and Nathan called me just before... arriving right on time, they were friendly very quick and professional. The entire move lasted less than two hours, making this very affordable.I suppose there is a reason that El Cheapo is listed the best moving company in Toronto.Eric and Nathan, you have my praises.Thank you!read more
Jenn Lewiston
20:21 28 Apr 21
I DO NOT RECOMMEND....My husband and I had a horrible experience with this company! First let me tell you they are not... cheap and I only had about 5 large items since I moved from a bachelor to a new place. I used them for less than 2 hours and the cost was close to $1000.00. Not to mention the fact that they damaged 70% of my furniture. I did not opt for the insurance because I didn't think a company could damage so much furniture in one trip. They refused to even pay me a penny. I DO NOT RECOMMEND! I suggest a more professional company!! Stay Away!!read more
Renata Richardson
23:31 23 Apr 21
Our experience with El Cheapo was exceptional from the first phone call for information, to booking our move, to the... move day start to finish. Our three movers were Dwayne, David and Omar and they were wonderful, so professional, personable careful, quick and STRONG! I highly recommend this reliable and professional moving company!read more
Rhea Jankowski
10:49 16 Apr 21
We had a great experience and loved our movers! A big thank you to TJ, Dewayne, and Logan. Our old place had a long... hallway, stairs, a lip at our door, etc so it wasn’t easy to do, but they were upbeat and friendly and smiling the whole time. I didn’t expect to have such fun with movers! Would definitely use El Cheapo if we move again.read more
Rick Smith
17:46 14 Apr 21
In the past I have only had help move from the help of friends and family, so this was my first experience hiring a... moving company. I was recommended El Cheapo by a friend who has used them several times.I had a great experience with my move. Good communication with the head office. The 2 guys who helped me move were professional, hard working and handled my stuff with great care.read more
arash nabbi
14:16 16 Mar 21
I moved from a bachelor suite to one bedroom across the street. Narges was very helpful in getting me the right time... and date and advising the charges. Movers were here earlier than expected and they finished the whole job in ~1:20 hours. All went well, no damages. They were professional and respectful. Thanks for your helpread more
Lynda Brewer
17:42 12 Mar 21
I used this company twice before(last time was 2015) and was very pleased with their service. However third time is... definitely not the charm. They put the wrong date on the contract (a day earlier than scheduled) and admittedly, I did not notice so they came Saturday instead of Sunday. I provided a list of all the items to be moved and the truck they sent was too small and as a result they had to leave items behind. I was told they could make a second trip (from Toronto to Kitchener) but I would have to pay for it. Why would I pay for a second trip because they sent a truck that was too small? As a result, I had to rent a cargo van the next day in Kitchener, drive with my son back to Toronto to load the remaining items, and bring them back. As I lived on the top floor of a 3-storey walk up, doing this was extremely hard on me (at age 64). It was at least 20 trips up and down 3 flights of stairs and then 4 trips up the service elevator at my new place. It was a dreadful day but there was one silver lining... because they messed up the move date and moved me a day early, I still had access to retrieve my items the next day. To add insult to injury, I wrote to the company to bring these issues to their attention and tell them how disappointed I was but they did not respond. Not even an apology. Had they apologized or reached out in some way, I wouldn't be writing this. Between their office errors and dismissive attitude, I will not use this company again.read more
Prabhjot Seehra
18:21 11 Mar 21
We hired El cheapo for the first time and they were outstanding. They were so efficient in their process from the... online request that Khyber took to a confirmation call to assess our contents. They were so detailed and thought of things that didn't cross my mind, which gave me piece of mind from the get go. On moving day Logan, Isaiah and Eric were outstanding. They were efficient, so fast and respectful of our items. Had lots of communication. Had our moved completed in 2.5 hours which I didn't think was possible. After the move we did notice some damage on our sofa so I reached out to Abbey and she was amazing asked me for a pic and got more details about the sofa and took complete ownership and treated me like gold, the problem was resolved in 2 days. the delay being in my response to emails. Thank you El Cheapo and I will be recommending you to anyone that will hear me and will use you moving forward.Prabhjot & Chrisread more
Zach Heard
20:28 25 Feb 21
Seriously just wasted 2 days going back and fourth with these guys about moving my 1 bedroom and all of the sudden they... are now fully booked. I totally get it and things book up fast but it was just handled VERY unprofessionally and I’m not happy.read more
Mary Pal
20:39 07 Feb 21
Super pleased with this company. Was moving a lot of art supplies from my studio to my home (thank you, Covid) and it... was a crazy assortment of bins, crates and boxes. The move was as smooth as could be - Leighton and Suhaib called ahead, showed up on time, and loaded up the truck swiftly and efficiently. The unloading went even faster. These guys worked fast and were considerate and pleasant. How happy was I? I tipped them each $50 for their great work. I recommend El Cheapo without hesitation.read more
Tony Mantas
15:28 29 Dec 20
What a great choice! So happy I called this company to help my move! Brian and his crew were so professional,... diligent and happy to help us move. I would highly recommend this company and the price they charged was really fair!! Thanks so much! Tony from MegaCity!read more
Gabe J
22:06 10 Dec 20
I'd used El Cheapo before and had been very happy with it. Not the case this time. While the crew was on time and fast,... they were reckless and didn't seem to really know how to move items safely. My coffee table was badly damaged because it was loose in the truck. Zero protection on it. My dresser was damaged as well. In fact, it was the first item in my new home and the mover drove it straight into a wall right away. Not a tight space, he just didn't know how to properly use a dolly. They moved a white couch and put absolutely nothing on it to protect it while putting other items on top of it. This was all so easily avoidable with proper protection. I won't use them ever again.read more
Sweet Caroline
01:15 01 Dec 20
Eric and Brian were fantastic movers. Fast and professional - they made things very easy. Highly recommend El Cheapo!... Ask for this dynamic duo!read more
Becky Gold
12:30 29 Oct 20
Hussain and David were amazing! They were efficient, friendly, and went above and beyond to make the move as smooth as... possible. Would highly recommend!!read more
Laura S
00:42 05 Oct 20
El Cheapo took my belongings to the dump without my consent. We signed a contract for our belongings to be moved from... our home to a storage unit. Once the storage unit was emptied at a later date, we noticed that a huge antique floor lamp was missing. We called El Cheapo to inquire about its whereabouts and they claimed that we told them they could throw it away because the base was wobbly. The base was not wobbly. It was a solid brass lamp. It was a family heirloom, no one would have told them to throw it out. So just like that, El Cheapo turned into a junk removal company against their contract and takes it upon themselves to decide what is garbage. Do not trust this company. They then tried to pay me off in exchange for my silence. Very unethical!read more
Vineed
11:06 26 Sep 20
Move it!We moved in April 2020 - in the peak of covid uncertainty. Looked at couple of options and found el cheapo... from a blogTO post. Their most inviting feature was that they charged per 15min (rather than hourly charges as most movers do). They had some other costs like pick up, drop, fuel in addition to their hourly charges, but it seemed to be reasonable. It's also cheaper to move in the first half of the month.They have a website form where you can update all the items that need to be moved. Their customer service was friendly and was able to answer all my queries.On the day of the move, we had two staff - they were friendly and did a good job.Overall Verdict:No complaint on their service. No hidden charges. Go for it!read more
Clint Burns
21:04 13 Sep 20
This is the second time I've used el cheapo, and they've always been fantastic. They're speedy and strategic while... still careful. While all three movers we had were great, Dwayne deserves a special shout out. He was incredibly professional, driving the pace of the crew while being intentionally delicate with our belongings. The movers spent barely any time in our apartment and, apart from our small, slow elevator, the movers were unbelievably quick. They moved an entire 1 bedroom apartment across Toronto in just over two hours, and we're good humored and fun to deal with throughout.read more
Mary Higgins
15:26 11 Sep 20
Professional, efficient and affordable, highly recommend! We’re so happy with the whole experience - the staff were... friendly and very supportive with booking details and emailing us to plan logistics, and the movers were excellent. Great service and price. Thank you El Cheapo team for making our move so smooth!read more
Petra Simpson
22:26 01 Sep 20
They were extremely professional, efficient and courteous; they did an outstanding job!Throughout the entire process... (from calling for a quote, to booking, to the follow up calls and the actual move) every person I spoke to was so helpful and put me at complete ease.I moved from Etobicoke to downtown Toronto and the entire move (from the moment they arrived to the last item being unloaded at our new place) took a total of 2.25 hours.The price was VERY reasonable. Other companies quoted me at $2,200 and my cost with El Cheapo came in at a FRACTION of that. My original booking was for 2 movers, and 3 showed up (at no extra cost) which really helped move things along. They were super contentiousness about the time, which I really appreciated (since the rate is based on time spent).I HIGHLY recommend El Cheapo Movers!read more
Costa Nassar
10:38 31 Aug 20
Booked a move and confirmed over the phone. On the day of the move I called to make sure they were on the way. I was... told my reservation wasn't confirmed because I didn't give them a list of items I was moving... You are movers, you move household items for a living. Does it really matter what I am moving? You knew it was a in town move from a three bedroom townhouse. I booked 3 men and a truck. I had to scramble last minute and ended up doing it myself with a rental. Unacceptable! I would not recommend using them.read more
Rianne Tel
12:38 10 Aug 20
We hired El Cheapo for our recent move of a one-bedroom to a two-bedroom apartment. They were quick to respond and... consistently friendly in our email contact, and helped us plan for the moving day very efficiently. On moving day, the team of three was hard-working, friendly and professional. The building management at our new apartment threw us some curveballs (moving truck was suddenly not allowed to park in the normal spot) but the El Cheapo team rolled with the punches. They disassembled and reassembled our bed for us as well when it gave us some trouble. The pricing was transparent so there were no surprises for us. I would definitely recommend El Cheapo!read more
Evan Morton
13:07 23 Jun 20
I booked El Cheapo’s moving services for the morning of May 31st. The three movers who were assigned to my account were... all friendly, funny, and professional. The whole team was eager to be effective and make the entire move as efficient as possible. The move was led by David and he did an amazing job keeping the team focused on getting the job done quickly and keeping everything being moved protected. The whole team was fantastic, and I feel very lucky to have had these 3 people assigned to my account! Given my experience, El Cheapo is the PERFECT moving service for the city of Toronto. Their professional employees focus on getting the job done quickly/effectively and because of this the cost of my move was SIGNIFICANTLY less than I originally expected. Another great feature is if you pay your moving fee via e-Transfer, El Cheapo will apply a discount to your fee! I could not be happier with El Cheapo’s services!El Cheapo is the best value for moving services in Toronto and I cannot recommend it more. Thanks El Cheapo!read more
Melanie Dahling
22:00 18 Jun 20
Couldn't say more good things. I have a tiny doorway and ordered a couch that ended up being bigger than I thought. The... movers got creative and figured out a way to get it into my apartment, all within the 1 hour minimum. They were friendly and professional, and I'd hire them again in a heartbeat.read more
nicole simpson
22:08 15 Jun 20
My first time ever hiring movers and it was super amazing. Ive never done so little on a day I was moving. Bruce and... Romel (im sorry if i got your name wrong - i totally forgot how you told me to spell it!). Service was on time and efficient and they were very pleasant to chat with. Would definitely hire again and recommend to my friends and family.read more
Leila Softic
18:18 06 Jun 20
El Cheapo helped me move some furniture I sold from Scarborough to Etobicoke. Quick availability within 48hrs. Polite... and professional crew, including one additional man free of charge arrived on time and quickly loaded and delivered. They kept me posted throughout and the final bill was just 15 mins more than the estimate. Thanks guys!read more
K H
23:29 22 May 20
Really good and affordable moving service. They helped me a while back with someDifficult items to move. Denzel and... his team were very nice and professional. They arrived early but still waited for me, and went out of their way to help me save some $$$ I definitely recommend this moving company and Denzel and his team!read more
Suzanne Wilkie
16:31 30 Apr 20
My roommate and I hired El Cheapo Movers to move us from a third floor walk up to a condo building. The reason we... hired movers was because, we were not capable of lifting and hoisting our couch over the balcony- which is the only way to to move it in and out. I clearly communicated this to the company when booking. I was informed they would need to put a third mover on the job because of the complexity of the move(this adds to the total cost, but they assured me that it would be quicker and the cost would work out to be the same as if two movers were on the job).They also assured me the couch wouldn't be a problem. We boxed, disassembled and labeled everything. When the movers arrived, they were careless with our boxes(breaking several dishes, which were wrapped in bubble wrap and securely packed), unsure if everything would fit in the truck(even though I had sent a detailed contents list days prior to the move-) and unable to move the couch( I was informed they didn't have the right equipment, even though this was the main reason for hiring them). The entire move took 4.5 hours and we have been left to find our own means to move the couch. They were not able to complete the job we hired them to do. At the end of the move they told us they weren't allowed to leave the premises they received payment for the move. The total cost of the move was over $1000. I will be filing a formal complaint with the company and will update as to how things progress.read more
Henry Seo
13:34 11 Apr 20
I never hired movers before so I was a little worried. But they were awesome! I think they also appreciated that my... estimate of the amount of my belongings was accurate and that everything was prepared in boxes etc. I'll definitely use them again!read more
PJ Canadian
20:29 22 Mar 20
Incredibly bad experience. We were quoted around 250 dollars, it ended up being 1100. The movers expressed how the... people in office mis-quote people all the time. They basically admitted it was a scam. My partner had to run to bank to get more cash twice as the total kept escalating. We are very fortunate we had the money to pay. There have been many instances in my life where I could not take that kind of financial hit. Please do yourself a favour and do not support this company. I do not know how they get the reviews and recognition they do as the guys who helped us move told us they are constantly apologizing to the clients, for how the company functions. They say they are yelled at all the time, but were grateful to us for being understanding and not blaming them. 2 mirror were also chipped in the move. DO NOT HIRE THIS COMPANY.read more
Mark Kaleta
13:33 04 Mar 20
If you’re reading this, you probably also hate moving yourself. The amount of issues I had on moving day were endless,... but thankfully these movers took and made everything insanely easy for me. Worth every dollar. They were well prepared, perfectly on time, smiles on their faces. Will definitly be coming back. Special shout out to Ti-Ana for handling everything for me.read more
PATRICK OREJA
01:33 17 Feb 20
The moving truck showed up 3 hours after the arrival window. Dispatch could not locate the truck. When the crew... arrived, one smelled of beer, one was ready to work, and the other had apparently left work after lunch. After I helped the one willing worker load the truck, the crew took 40 minutes longer than me to reach the delivery destination. When we requested a discount after all this, the staff on the phone was extremely rude and after much more back and forth than the discount was worth, gave us 5% off. Disappointing as we had good experiences in the past. Would not book again or recommend at all.read more
raazan1128 .
13:28 14 Feb 20
Very happy with El Cheapo. They were on time, careful with my belongings and quick.They are also 1/3 the cost of 'Two... Men and A Truck'. I would absolutely use El Cheapo again.read more
D Amos
03:16 02 Jan 20
Two gentlemen - Bruce and Allie helped us move from our 2 bedroom apartment into our new house a couple months ago. We... had so much stuff in that apartment...and some really heavy things! These guys were unfazed by the task and were personable, professional and efficient. It was impressive to watch them. We had a great first experience with El Cheapo and would highly recommend them. Thanks Bruce and Allie, you guys were an incredible help!read more
Cyril Picard
04:05 30 Nov 19
We've all been through that: moves are stressful!Our move yesterday with El Cheapo was anything but. It was actually a... pleasant and fun experience!The initial quote was pretty much bang on. We ended up being over, but that was for reasons beyond anyone's control.But more importantly, the crew was amazing. I mean a-ma-zing! Dwayne, Logan, Tito, a big thank you! These guys were beyond great: hard-working, polite, fun, never slacking, efficient, smart and often going beyond a mover's standard job description. 30 minutes into the move, I was thinking "these guys are good". 6 hours later, I would say I was simply speechless.I hope I won't have to move anytime soon, but if I do, I will call El Cheapo, and I will ask for this Dream Team. Once again, a big thank you!read more
Farzana Doctor
20:51 19 May 18
I highly recommend El Cheapo. They were professional, quick, careful, great communicators and reasonably priced.
Unspoken Theatre
18:55 31 Mar 17
We used El Cheapo for our load in for our production of Death Meets Harlequin in Leslieville. We will definitely use... them again for our upcoming Fringe Fest show! They were great - fast, friendly, professional. They offered us a discount for being a performing arts non-profit, so it was really affordable in our tight budget. Highly recommend.read more
More reviews at:
* https://www.movingcompanyreviews.com/ON/Toronto/el-cheapo-movers-toronto-66914/reviews/10166
* https://www.yelp.ca/biz/el-cheapo-movers-toronto-2
* https://www.google.com/search?q=el+cheapo+movers&oq=el+chea&aqs=chrome.0.69i59j69i57j69i60j69i61l2.3558j0j7&sourceid=chrome&ie=UTF-8#lrd=0x882b34c0e24573fb:0xad222e31aaa48434,1,,,