Reviews and Comments

Just a sample of the comments from our customers on their “El Cheapo” experience.

From time to time we post new selections from our daily emails. Many are from loyal repeat customers.

El Cheapo Movers
3.9
Based on 143 reviews
powered by Google
K H
K H
23:29 22 May 20
Really good and affordable moving service. They helped me a while back with someDifficult items to move. Denzel and... his team were very nice and professional. They arrived early but still waited for me, and went out of their way to help me save some $$$ I definitely recommend this moving company and Denzel and his team!read more
Suzanne Wilkie
Suzanne Wilkie
16:31 30 Apr 20
My roommate and I hired El Cheapo Movers to move us from a third floor walk up to a condo building. The reason we... hired movers was because, we were not capable of lifting and hoisting our couch over the balcony- which is the only way to to move it in and out. I clearly communicated this to the company when booking. I was informed they would need to put a third mover on the job because of the complexity of the move(this adds to the total cost, but they assured me that it would be quicker and the cost would work out to be the same as if two movers were on the job).They also assured me the couch wouldn't be a problem. We boxed, disassembled and labeled everything. When the movers arrived, they were careless with our boxes(breaking several dishes, which were wrapped in bubble wrap and securely packed), unsure if everything would fit in the truck(even though I had sent a detailed contents list days prior to the move-) and unable to move the couch( I was informed they didn't have the right equipment, even though this was the main reason for hiring them). The entire move took 4.5 hours and we have been left to find our own means to move the couch. They were not able to complete the job we hired them to do. At the end of the move they told us they weren't allowed to leave the premises they received payment for the move. The total cost of the move was over $1000. I will be filing a formal complaint with the company and will update as to how things progress.read more
Henry Seo
Henry Seo
13:34 11 Apr 20
I never hired movers before so I was a little worried. But they were awesome! I think they also appreciated that my... estimate of the amount of my belongings was accurate and that everything was prepared in boxes etc. I'll definitely use them again!read more
PJ Canadian
PJ Canadian
20:29 22 Mar 20
Incredibly bad experience. We were quoted around 250 dollars, it ended up being 1100. The movers expressed how the... people in office mis-quote people all the time. They basically admitted it was a scam. My partner had to run to bank to get more cash twice as the total kept escalating. We are very fortunate we had the money to pay. There have been many instances in my life where I could not take that kind of financial hit. Please do yourself a favour and do not support this company. I do not know how they get the reviews and recognition they do as the guys who helped us move told us they are constantly apologizing to the clients, for how the company functions. They say they are yelled at all the time, but were grateful to us for being understanding and not blaming them. 2 mirror were also chipped in the move. DO NOT HIRE THIS COMPANY.read more
Mark Kaleta
Mark Kaleta
13:33 04 Mar 20
If you’re reading this, you probably also hate moving yourself. The amount of issues I had on moving day were... endless, but thankfully these movers took and made everything insanely easy for me. Worth every dollar. They were well prepared, perfectly on time, smiles on their faces. Will definitly be coming back. Special shout out to Ti-Ana for handling everything for me.read more
PATRICK OREJA
PATRICK OREJA
01:33 17 Feb 20
The moving truck showed up 3 hours after the arrival window. Dispatch could not locate the truck. When the crew... arrived, one smelled of beer, one was ready to work, and the other had apparently left work after lunch. After I helped the one willing worker load the truck, the crew took 40 minutes longer than me to reach the delivery destination. When we requested a discount after all this, the staff on the phone was extremely rude and after much more back and forth than the discount was worth, gave us 5% off. Disappointing as we had good experiences in the past. Would not book again or recommend at all.read more
raazan1128 .
raazan1128 .
13:28 14 Feb 20
Very happy with El Cheapo. They were on time, careful with my belongings and quick.They are also 1/3 the cost of 'Two... Men and A Truck'. I would absolutely use El Cheapo again.read more
D Amos
D Amos
03:16 02 Jan 20
Two gentlemen - Bruce and Allie helped us move from our 2 bedroom apartment into our new house a couple months ago. We... had so much stuff in that apartment...and some really heavy things! These guys were unfazed by the task and were personable, professional and efficient. It was impressive to watch them. We had a great first experience with El Cheapo and would highly recommend them. Thanks Bruce and Allie, you guys were an incredible help!read more
Cyril Picard
Cyril Picard
04:05 30 Nov 19
We've all been through that: moves are stressful!Our move yesterday with El Cheapo was anything but. It was actually a... pleasant and fun experience!The initial quote was pretty much bang on. We ended up being over, but that was for reasons beyond anyone's control.But more importantly, the crew was amazing. I mean a-ma-zing! Dwayne, Logan, Tito, a big thank you! These guys were beyond great: hard-working, polite, fun, never slacking, efficient, smart and often going beyond a mover's standard job description. 30 minutes into the move, I was thinking "these guys are good". 6 hours later, I would say I was simply speechless.I hope I won't have to move anytime soon, but if I do, I will call El Cheapo, and I will ask for this Dream Team. Once again, a big thank you!read more
Farzana Doctor
Farzana Doctor
20:51 19 May 18
I highly recommend El Cheapo. They were professional, quick, careful, great communicators and reasonably priced.
Unspoken Theatre
Unspoken Theatre
18:55 31 Mar 17
We used El Cheapo for our load in for our production of Death Meets Harlequin in Leslieville. We will definitely use... them again for our upcoming Fringe Fest show! They were great - fast, friendly, professional. They offered us a discount for being a performing arts non-profit, so it was really affordable in our tight budget. Highly recommend.read more
Next Reviews

I’ve been meaning to write this letter for some time. I wanted to commend you on the excellent quality of your company’s service… The two movers (…) and (…) were absolutely top notch: they were professional, efficient – and also entirely good natured and good humoured. I hadn’t anticipated that the move would be …kind of fun. They worked conscientiously and swiftly; moreover, they were gracious about setting aside lighter stuff for me to carry since I’d said I wanted to pitch in.

We were done in about two hours. I was very pleased: I was on a tight budget – and this move was quite reasonably priced. If I’d rented a van and press-ganged some friends … it would have cost me more (factoring in the high price of rentals, plus the necessary bribes of beer and pizza). The “hassle-free” aspect of your service is an added bonus for the bargain price. Let me emphasize again – I really appreciated the positive attitudes and hard work of the two movers.

A co-worker of mine will also be moving soon. I was happy to recommend El Cheapo to her.

Regards and thanks, Shannon

I hired El Cheapo to move me from my apartment in the Beaches down to the Esplanade. This is to tell you that that move was the smoothest, least stressful one of my life. I have moved countless times (5 times just in the past four years), so I have some experience. The movers were so fast, efficient and courteous, I almost could not believe it. I had three friends helping me. They treated me and my friends in a relaxed, friendly and professional way. I was astonished at how they seemed to size up the stuff to be moved, created a plan, and then directed me and my friends in executing the plan. El Cheapo moved me in less than two hours, which is an unprecedented time in my experience.

I also want to thank the person who works in the El Cheapo office. After calling countless movers listed in the Yellow Pages, the El Cheapo man I spoke with on the phone was very professional (despite several interruptions from other callers). I liked that he took the time to talk to me about what I owned and what to expect from my move. This professionalism made me decide to go with El Cheapo. The move was so organized and speedy that the final price was competitive and reasonable. I recommend El Cheapo to anyone.

Thank you very very much, Sabine

Please accept my sincere thanks for the wonderful service that I received by El Cheapo. (…) was very helpful through the booking process, but I was most impressed by the 2 gentlemen that helped us move – (…) and (…). They were pleasant and hardworking, and great ambassadors for your company!

Based on my experience, I would recommend your company unreservedly. I will definitely be calling you again the next time I move,

Lyle

I am a business school graduate who was taught for four years straight about how the ability to deliver “value for money” and “top notch customer service” was of paramount importance in the business world. However, since graduating, I have been hard pressed to find an organization that not only understood but also practised these concepts. That is, I have been hard pressed until now. I am writing to you to let you know of my extreme satisfaction with your company. I have now used El Cheapo in two of my moves in Toronto and I have been more than impressed with the quality of service I received on both occasions. Your staff has been absolutely wonderful and has eliminated the worry and hassle that I used to associate with moving. Most recently two of your staff members, (…) & (…) moved me from one end of Toronto to the other. Not only were they on time, they were personable, they were professional and they were incredibly efficient. I can not speak highly enough of their efforts. So thank you for being a company that has single-handedly reaffirmed my faith in business school theory. Rest assured that I will gladly recommend El Cheapo to everyone I know with upcoming moves. Keep up the good work and thanks again!

Sincerely, Christina

I had the very great pleasure of being moved by El Cheapo today.
The movers were incredibly professional, fast and hard working. They arrived EXACTLY when they said they would, took meticulous care of my belongings, and worked like dogs every minute they were here.
The price was entirely reasonable, and all of my contacts prior to the moving day were helpful and understanding. I did almost all preliminary work over the internet, and was completely satisfied.
I’ll recommend you, I’ll use you again as movers, and I’ll sing your praises whenever I get a chance!

Richard